Terms and conditions

You may contact us at any time prior to your Order being marked as “Processed" on our online Order tracking system to cancel or change the Order. If you do so, we will at your request either: (i) cancel it free of charge and issue you with a full refund or (ii) do our best to change it, subject to stock availability and any applicable price adjustment. If the Order has been processed, please await delivery and use the Returns process.