Tabby is permitted by Saudi Central Bank, Shari’ah-compliant and PCI DSS certified. Learn more about tabby.
For more information visit tabby's help center to find out more.
Payments in Saudi Arabia and UAE When you use Visa and Mastercard cards to shop with tabby, your payments are automatically charged based on a payment schedule shown at the time of purchase. Once you’ve successfully made a purchase with tabby, you will receive an email with your payment schedule for your reference. We’ll also send you reminders of upcoming payments. When you use MADA cards to shop with tabby, payments are not automatically charged and you will be required to login to pay. You’ll receive emails and SMS reminders about upcoming due payments.
My order is not delivered You would need to contact the store where you purchased your items since we do not have any influence over the delivery.
If you could not get in touch with the retailer then please contact us and we will be happy to assist you. Once you've informed us, we'll adjust your account to ensure that you won't need to make payment until the issue is resolved.
I received an error when trying to make payment. What should I do? Here’s what we recommend you to try to make a successful payment:
- Make sure that you have sufficient funds
- Make sure that you entered all card information correctly
- Try again with another card or Apple Pay
Tabby customer support In case customers have questions or inquiries relating to tabby, please feel ask them to reach out to firstname.lastname@example.org, and share the link to our customer help page with them (www.help.tabby.ai)
(https://help.tabby.ai/) for any FAQs a customer may have regarding tabby.
How do I make a payment? The quickest and easiest way is to make payments and check the status of your payments online and in our app.
Does Tabby protect my personal information? Your privacy and security are very important to us, and our solution is designed to prevent unauthorized use and protect your personal information. We use security measures including computer safeguards and secured files. We also maintain other physical, electronic and procedural safeguards to protect your information and we limit access to sensitive information to those employees for whom access is appropriate.
Accepted payment methods Tabby currently accepts all major debit and credit cards (Mastercard, Visa, MADA in Saudi Arabia, KNET in Kuwait and Benefit in Bahrain). Prepaid cards are not accepted. Tabby accepts Apple Pay in KSA.
What’s my credit limit and how much can I spend with Tabby? There is no set limit for how many purchases you can place using tabby. However, the approval decision when shopping with tabby can depend on the following:
- Your payment history with tabby
- Your remaining balance and unpaid orders with tabby
- The purchase amount of your shopping basket
- Other factors to determine approvals which we’re unable to reveal due to security reasons
As PayPal does not support KWD, all transactions completed through PayPal will be charged in USD. Due to this currency conversion, an additional charge will be added when completing your PayPal payment. Orders completed through PayPal will be redirected to a PayPal page.
We currently accept the following tender types for Orders placed on our Website: Visa and Mastercard, MADA , & KNET cards. You can also use PayPal and Apple Pay to facilitate payment or our cash on delivery option. A Bloomingdale’s gift card , store credit and Amber points can also be used to make online purchases.
Payment will be taken at the time you place your Order. By entering payment details onto our Website, you warrant that you are duly authorized to pay using those details. We reserve the right to decline Orders without liability to you where we believe payments are not authorized, the payment method is not valid or where we do not think you are authorized to use to utilize the relevant tender type.
Please note that you can't pay Cash on delivery on orders exceeding the following amount ( per country) : UAE order : 10,000 AED , Kuwait orders : 1000 KWD